ITIL V3 MALC - Managing Across the Lifecycle of IT Services Best Practices Study and Implementation Guide
Ivanka Menken
In-depth description of ITIL® V3 Managing Across the Lifecycle (MALC) best practices to complement the certified ITIL® V3 Capability Programs for IT Service Management, plus practical guidance on organizational design & implementation.
Tahun:
2009
Penerbit:
Emereo Publishing
Bahasa:
english
Halaman:
403
ISBN 10:
1921573961
Fail:
PDF, 4.38 MB
IPFS:
,
english, 2009